Refund Policy
A legal disclaimer
Last Updated: July 2025
At ORB Traders LLC, we are committed to providing quality educational content and community support to traders. Because our products include access to digital resources, livestreams, indicators, and Discord community tools, all sales are final and non-refundable.
Refund Policy - the basics
No Refunds
All purchases made through www.orbtraders.com or affiliated platforms (including but not limited to Whop, Discord memberships, or digital downloads) are non-refundable, including:
-
Monthly or annual membership fees
-
One-time digital product purchases
-
Free trials that convert to paid subscriptions
-
Missed cancellations or accidental purchases
Trial Period
We offer a 3-day free trial on select memberships to allow users to evaluate our services before being charged. After the trial period, you will be billed automatically unless you cancel before the trial ends.
Exceptions
We do not offer refunds for:
-
Dissatisfaction with trading results
-
Unused access or inactive participation
-
Forgotten cancellations
-
Violations of our Terms & Conditions or Discord rules
Contact
If you experience a billing issue or believe there has been an error, please reach out to:
📧 support@orbtraders.com
We’ll review concerns on a case-by-case basis related to technical issues or duplicate charges.
This policy helps us protect the integrity of our content and maintain fairness for all members. By purchasing or subscribing, you agree to this Refund Policy.